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What is Six Sigma?
Six Sigma, created by the Motorola Corporation, is a five-step methodology used to understand customer requirements and to map, analyze, measure and improve processes in order to deliver 99.9997% defect-free products and services, improve cycle time and eliminate non-value added activities.
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This article was provided by Bill Manduca Process Analyst / Six Sigma Black Belt from Northrop Grumman Corporation.
For more information about this article please email: william.manduca [a] ngc.com
If you are interested in providing an unbias article, case-study or white paper please email contributor [a] sixsigmazone.com
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